Wildcapture Safaris (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website, communicate with us or book a safari

Information We Collect

We may collect the following information:

a) Personal Information

  • Name
  • Email address
  • Phone/WhatsApp number
  • Country of residence
  • Travel preferences
  • Passport details (only when required for booking)

b) Booking and Payment Information

  • Travel dates and itinerary
  • Accommodation preferences
  • Number of travelers
  • Billing details
  • Transaction records
  1. c) Technical Information
  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website

d) Communication Information

  • Emails
  • WhatsApp chats
  • Website enquiry forms
  • Feedback and reviews

We do not collect sensitive personal data unless required for travel safety (example: dietary needs or medical conditions for Kilimanjaro trekking).

  1. How We Use Your Information

We collect personal information only for the following purposes:

  • To process safari or tour enquiries
  • To design and confirm your travel itinerary
  • To communicate with you about bookings, pricing or services
  • To improve our website, customer service and travel planning
  • To comply with legal requirements and anti-fraud measures
  • For marketing updates (with your consent)

We do not sell or rent your personal information to third parties.

  1. Sharing of Information

We only share necessary details with:

  • Safari lodges, camps and hotels
  • Airline and transport providers
  • Payment service providers
  • Government agencies (for permits/park fees)
  • Professional service partners (when required)

All partners are required to handle your data securely and only for travel-related purposes.

  1. Cookies and Tracking

Our website may use cookies to:

  • Improve browsing experience
  • Analyze website traffic
  • Personalize content

You can disable cookies in your browser settings, but some site features may not work fully.

  1. Data Storage and Security

We use reasonable administrative and technical safeguards to protect your information. However, no internet transmission is fully secure, and we cannot guarantee absolute data security.

  1. International Data Transfer

Since we operate in Tanzania and serve clients worldwide, your information may be stored or processed outside your home country. By using our services, you consent to this transfer.

  1. Marketing Communication

You may receive safari offers or updates from us by email or WhatsApp. You can unsubscribe or opt-out at any time by contacting us directly.

  1. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

  1. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to direct marketing
  • Withdraw consent at any time

Contact us to exercise these rights.

  1. Children’s Privacy

We do not knowingly collect information from children under 18 without parent or guardian consent.

  1. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.

  1. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

Wildcapture Safaris
Arusha, Tanzania
Email: bookings@wildcapturesafaris.com
Phone/WhatsApp: +255 682 236 228